WhatIf Networks, LLC - Administrator Help

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WhatIf Networks provides a variety of online resources for new and current users of FirstClass.

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About These Articles

The following articles contain information for FirstClass Administrators and Developers. The articles have been constructed to reference information in the form of a question as opposed to by subject or form. Each article covers not only a detailed description of the topic, but various suggestions on how to structure your environment to best take advantage of what FirstClass has to offer.

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Use the form to search our Frequently Asked Questions. The results will be questions that we have answered in all of our resource sections, and will link to the appropriate article(s). The search works best if you enter keywords as opposed to asking a question.

User Access Forms
Article	Question
A101	Do I have the capacity to host FirstClass?
A102	What resources do I need to support my users?
A103	How should I set up my FirstClass environment?
A104	How should I structure my user base?
A105	What's the difference between Regular and Remote users?
A106	Should my users use the FC Client or the Web interface?
A107	When should I create and assign Subadministrator accounts?
A108	When should I create and use Global Mail Lists?
A109	What's this Private Conferences area?
A110	How do I use object templates? When are they useful?
A111	How can I integrate handheld devices, such as Palm and Blackberry?
A112	How do permissions work?
A113	How do I use the List Directory?
A114	How do Mail Rules work?
A115	What are "Punch-Through" Calendars?

System Setup Forms
Article	Question
D101	How do I create and implement custom resources in FirstClass?
D102	How do I get FC Designer to do what I want?
D103	How do the FirstClass templates actually work?
D104	How do I construct Web templates for custom resources?
D105	How does the Included Container model work?

WhatIf Networks, LLC 160 Larrabee Rd, Bldg B, Suite 1, Westbrook, ME 04092 ph: 207.772.7606 fx: 207.591.5783